Welcome to Zarak Explores! By accessing or purchasing from our website, you agree to the following Terms and Conditions. Please read them carefully before placing an order.

1. Company Overview

Zarak Explores provides outdoor and travel products. We operate solely through Cash on Delivery (COD) and aim to offer quality items for your adventure needs.

2. Payment Policy

  • We only accept Cash on Delivery (COD) for all purchases.
  • Please ensure that someone is available at the delivery address to receive the product and make the payment.
  • Failure to pay upon delivery may result in future orders being declined.

3. Order Confirmation

  • Once you place an order, you will receive a confirmation via email or SMS (if provided).
  • Orders are subject to availability and may be canceled if stock runs out or for any other unforeseen reason.

4. Shipping & Delivery

  • We strive to deliver all products within the estimated timeframe. Delays may occur due to logistics or external factors.
  • Delivery is available to select locations; please verify availability during checkout.

5. Returns & Exchanges

  • Returns or exchanges are only accepted in the case of:
    • Damaged or defective products
    • Incorrect item delivered

To request a return, contact us within 3 days of receiving your order at 📧 [email protected].

Items must be:

  • Unused
  • In their original packaging
  • Accompanied by proof of purchase

6. Product Descriptions

We aim to describe our products accurately. However, slight variations in color, design, or size may occur due to photography and screen differences.

7. User Responsibilities

By using our website and services, you agree to:

  • Provide accurate personal and delivery information
  • Not misuse or manipulate the website
  • Use the products purchased in a safe and legal manner

8. Intellectual Property

All content on the Zarak Explores website—including text, images, logos, and design—is the property of Zarak Explores and may not be copied or reused without permission.

9. Limitation of Liability

Zarak Explores is not liable for any direct or indirect damages resulting from the use of our products or services beyond the purchase price of the product.

10. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us at:

📧 [email protected]